OD Book CoP
Event Title: Value Based Metrics for Improving Results
The field of organization development (OD) is often faulted for not producing measurable results, mostly because OD consultants don’t insist that the client clarify what results they are expecting which should be a part of the “contracting phase”.
Mel Schnapper, Ph.D. will present his book: Value-Based Metrics for Improving Results, which describes a methodology for measuring any qualitative and/or quantitative dimension of ANY performance for ANY function at ANY level. More about Mel at: www.schnapper.com
This presentation will focus on creating standards of performance using precise and rigorous qualitative and quantitative metrics. Mel will have participants explore his “3Ms: Measure, Manage and Magnify” methodology to participants’ current and/or anticipated projects to show, in measurable terms what the client is paying for and how the value of the services can be increased without increasing cost.
Facilitator: Mel Schnapper, Author
Mel Schnapper, Ph.D., is a dependent consultant and the founder and past Chair of the Metrics Specific Interest Group (SIG) of the Project Management Institute (PMI) and a leading expert in the development of metrics for measuring, managing and improving performance. His approach to metrics comes from his training in Organization Behavior (metrics are social products), Linguistics (metrics must have a common meaning amongst those who work together) and corporate project management when he was Quality Manager for Oracle Corporation’s, Global Project Management Service Line. His current consulting activity is in the areas of: performance management systems, career development, succession planning, leadership skills, teamwork skills and, of course, measuring the effectiveness of all of these interventions. In addition to his US-based corporate roles as Director of OD/Training for the Quaker Oats Company, Chicago Board Options Exchange, G.D. Searle Pharmaceuticals in Chicago, his international consulting activity has been in 26 countries bringing his metrics approach to democratization, government reform and institutional capacity building..
Insperity Tysons Corner Office
1650 Tysons Boulevard, Suite 600
McLean, VA 22102
Cancellation policy: Event follows federal Office of Personnel Management policy and decisions. If federal government is closed, event will be canceled.
**Please register in advance to ensure sufficient seating.