OD Book SIG
Explore how the Fish! Methods may be used in Government:
- Overview of what the book proposes as a way to boost morale and improve results.
- Discuss an example of how one organization has implemented this.
- Discuss where and how the Fish! methods might work in government agencies.
Book Title “Fish! A Proven Way to Boost Morale and Improve Results"
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers.
In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattle's very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace.
Addressing today's work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
Carla McKinney is a member of MITRE’s Organizational Change Management department and has 14 years of international experience working in professional services firms for public and private sector customers. Her primary areas of expertise include conducting organizational assessments, stakeholder analysis, strategic planning, and executive workshops. She has facilitated over 200 workshops on strategic planning, communications, management, diversity, business development, consulting and interpersonal skills in India, Italy, the UK, Brazil and the US. Carla holds a BA in Latin American Studies from the University of Virginia and an MS in Organizational Development from Johns Hopkins University.
Insperity Rockville Office: 1 Preserve Parkway, Suite 100; Rockville, MD 20852
For specific questions about the program contact facilitator for the program:
Carla McKinney; email: firstname.lastname@example.org
Cancellation policy: If Federal work force doesn’t need to come in to work that day. See OPM website or radio announcement.
*Please register in advance so that seating can be prepared.