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Baltimore-Washington SIG

  • 03 Oct 2012
  • 6:00 PM - 8:00 PM
  • SECU University, Linthicum MD


Registration is closed
Baltimore-Washington SIG

Topic: What’s Trust Have to Do With It? Mastering Behavior and Understanding the (ROI) 

Facilitator: Cynthia Pace (click here for bio)

Program Description:

We, as business owners, and executives, have created buzz about the “Trust Factor” in the work place and how it impacts the quality of production and organizational effectiveness. Trust is built on behavior. What we have discovered is that everyone repeats behavior that they feel serves them in some way.

But what if that service is negative, not always functional, and becomes predictably bad. Temper fuels adrenaline, but it may not fuel success. In this seminar we will discuss:
• Emotions in the work place;
• Decision-making with  a history of broken promises;
• Changing the workplace environment for the better.

This seminar will introduce the participants to a way to identify and understand their own behavior patterns, that of their clients, and others so that they can communicate more effectively and create trusting relationships.

During the seminar the participants will first determine their preferred behavioral pattern and then learn the inherent strengths and weaknesses of those preferences. They will also learn how their preference differs from others’ preferences, which may or may not be compatible with their own. Thirdly, the participants will discover how understanding the behavior of others’ creates mutual trust or trustworthiness.

During this highly interactive (Brain-Friendly) session the participants will complete a DiSC Preview Assessment to identify their preferred behavioral choice, share and discuss the different styles and practice the skill of “People Reading”. Additionally, the participants will be introduced to various behavioral tools and techniques that can be included in their professional practice. 

Learning Objectives
1.  Identify Behaviors of Themselves and Others
2.  Discuss the importance of behaviors and how behaviors impact trust worthiness
3.  Discuss the use of behavioral tools and techniques and how they can assist in building a OD and Facilitation practice

SIG Leader:
Pat Foye | 410-703-0983 (c) | patricia.p.foye@gmail.com

Cancellation policy: Please contact Pat Foye at patricia.p.foye@gmail.com / 410-703-0983

  • 6:00 - 6:30 | Networking
  • 6:30 - 8:00 | Program
SECU University
989 Corporate Blvd.
Linthicum, MD 21091

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Chesapeake Bay Organization Development Network (CBODN) - is the premier DC Metro area network and community of practice of Organization Development (OD) practitioners. Founded in Chesapeake Bay, MD, our name still pays homage to our founders, and we are grateful for their brilliant minds and vital contributions to the field of OD.

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