What to Do When You Don't Know What's Next: Recharge Your Inner Improviser
OD professionals know better than anyone that you can't script transformation. But when AI is reshaping work, roles are shifting, and organizations are under pressure, even seasoned practitioners can find themselves frozen or overextended. In this session, Jordana Cole draws on her TEDx talk and two decades of leadership and well-being research to help OD practitioners recharge their inner improvisers and find the clarity, creativity, and confidence to lead themselves and others through whatever comes next.
By the end of this session, participants will:
- Reconnect to their core, human strengths
- Boost their mindset to move forward through ambiguity and missteps
- Co-create ideas on how to bring OD value in an AI world
- Recharge themselves and others through quick, energizing activities
About the Presenter: Jordana Cole

Combining her rich background and expertise in psychology and leadership development, alongside her authentic blend of energy, humor, and strategic questions, Jordana enables leaders to ignite behavioral change and spark transformation that not only sticks, it spreads.
As an organizational consultant, workshop facilitator, and leadership coach, Jordana has designed and led talent strategy and leadership programs for thousands of individuals across all levels and roles around the globe. Prior to launching her consulting and coaching practice, Jordana led enterprise learning and development functions for a decade within technology, financial services, e-commerce, and nonprofit industries. Jordana’s worked with a number of Fortune 100 companies and companies on the Best Companies to Work For list.
Jordana is an alumna of the University of Pennsylvania’s Master of Applied Positive Psychology program and has served as an instructor for undergraduate and graduate courses related to positive organizations and human strengths & resilience. She is also certified as a PCC level coach from the International Coaching Federation (ICF) and a Gallup Strengths Coach, with experience coaching more than 250 leaders worldwide. As a lead faculty member for the Center for Human Potential's Self-Actualization Coaching Program, Jordana equips cohorts of professional coaches with research-backed tools to help clients surface their needs and embrace their whole selves.
Jordana believes that leadership is the most needed and most durable skillset in our changing world, and the one that AI can't replace. She's been featured on a variety of podcasts and webinars discussing the connections between leadership, well-being, AI, and organizational success. She's on a mission to help everyone lead themselves and others better through uncertainty. Her TEDx talk on this topic: "What to Do When You Don't Know What's Next" currently ranks in the top 10% of views for all TEDx talks globally.